CQC Should Identify And Share Good Practice
The English Community Care Association (ECCA), the leading representative charity for independent care providers, has responded to the current CQC consultation on proposed changes to the judgement framework and enforcement policy with a plea to balance what appears to be a regular diet of bad news from CQC about the sector with a recognition of provider performance that goes beyond the essential standards.
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“We recognise that non compliance with essential standards should be detected and responded to robustly but this needs to be balanced with recognising and publicising good practice.”
Martin Green continues:
“A presumption by inspectors of culpability, which we fear could result from the CQC’s proposed judgement framework, is not a constructive way to engage with managers and care staff and we would remind CQC that one of its stated aims is to celebrate and share good practice. This was emphasised again recently by Andrew Lansley, Secretary of State for Health, who said that where there is great care it will be celebrated. We hope that this will indeed be the case.”
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